You might try these strings with customers having a hard time connecting Sometimes they work Sometimes they don't )% Disconnects? Try S10=255 Diable V.90 MS=V34 Acer AT&F2&C1&D2 BestData AT&F&C1&D2S11=60L3 AT&F&C1&D2 Cardinal (Generic) AT&F&C1&D2\N5 Cirrus Logic AT&F&W&W1 Compaq Presario K56 VSC The only way to get this modem online is to put four commas after the phone number. Yes it sounds strange but it does work. Diamond Multimedia/Supra AT&F2W2 Gateway Telepath modems AT&F Generic 28800 bps AT&F&C1&D2S7=60 Hayes ACCURA/Optima AT&F&C1&D2 Motorola ModemSURFR AT&F&C1&D2\K3 AT&F&C1&D2&K3\V1\N3L1S0=0 Motorola VoiceSURFR AT&F&C1&D2\K3 AT&F&C1&D2&K3\V1\N3L1S0=0 Mwave (only for IBM 28,800 models) "H%C/N*TH8 "H%C/NS28=18 MaxTech /N6 Packard Bell Modem AT&F&C1&D2 US Robotics Modems AT&F1&C1&D2&K0 &F1&C1&D2 US Robotics Sportster 28.8 V.34 AT&FX4&A1&B1&H1&M4&R2 Wisecom Modems &FE1L1V1&C1&D2S0=0S7=90 Zoom 28.8 V.34(i) & (x) AT&F&C1&D2S95=1 Zoom 56K Flex ATS202=32 X2 Modems Cardinal Connecta 56K Global Village Teleport 56 Practical Periferals 56K Data/fax USRobotics 56K Init String: AT&F1&K0&I0S32=32S15=128S27=64S32=34 Flash Upgrade: Driver: Notes: Yes, there are two S32=xxx in the above init string. I'm just reporting what a couple of people have said worked for them.